Welcome to BABYSEN (“we,” “us,” “our”). By accessing or purchasing from our website www.babysen.co.uk (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use our Site or services.
1. General Information
- Business Name: BABYSEN Ltd.
- Business Address: Faygate, Horsham, England, RH12 0BH
- Email: contact@babysen.co.uk
- Company Registration Number: 14701776
These terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
2. Use of the Website
By using this Site, you warrant that:
- You are at least 18 years of age.
- You will not use the Site for any illegal or unauthorised purpose.
- You agree to comply with all local, national, and international laws and regulations applicable to your use of the Site.
We reserve the right to deny access to the Site to any person for any reason at any time.
3. Orders and Purchases
a. Placing an Order
By placing an order through our Site, you are making an offer to purchase the products listed in your order, subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
b. Order Confirmation
Once you place an order, you will receive an email confirming receipt of your order. This email is only an acknowledgement and does not constitute acceptance of your order. We reserve the right to accept or decline any order.
c. Pricing and Payment
- All prices listed on the Site are in GBP and include VAT (where applicable).
- Payment can be made by credit/debit card, PayPal, or other payment methods specified on our Site.
- We strive to ensure that all details, descriptions, and prices on the Site are accurate. However, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
d. Delivery
- We offer worldwide delivery, with some exclusions that may apply, as well as full coverage across the UK.
- Delivery times and costs will vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided in good faith but are not guaranteed.
e. Risk and Ownership
Ownership of the products passes to you once full payment is received. Risk of loss or damage to the products passes to you upon delivery.
4. Returns and Refunds
a. Cancellation and Returns
You have the right to cancel your order within 14 days of receiving the goods under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. To exercise your right to cancel, you must inform us in writing via email at contact@babysen.co.uk
b. Returns Process
- Items must be returned in their original packaging and in unused condition.
- You are responsible for paying the return shipping costs unless the item is faulty or incorrectly described.
- We recommend using a track able shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
c. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 days, and the funds will be returned to your original method of payment.
5. Product Descriptions
We make every effort to display the products accurately, but we cannot guarantee that your device’s display of colours or details will be accurate. All descriptions, images, and pricing are subject to change at any time without notice.
6. Intellectual Property
All content on the Site, including text, images, logos, and product descriptions, is the property of BABYSEN or its licencors and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use the content without our prior written permission.
7. Limitation of Liability
- We are not liable for any loss or damage you may experience from using the Site, including but not limited to indirect, incidental, punitive, or consequential damages.
- We are not liable for any delays, failures, or interruptions in service due to factors beyond our reasonable control.
- Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or fraud.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on the Site. It is your responsibility to review these Terms regularly to stay informed of any updates.